Terms of service

Terms of Service

Welcome to The Costume Shop's Terms of Service ("Agreement"). This Agreement describes the terms and conditions that apply when you use our online store at www.costume-shop.com ("Website") or purchase products from us. By using our Website or purchasing products from us, you agree to be bound by this Agreement.

Products and Pricing:
All prices listed on our Website are in US dollars and are subject to change without notice. We reserve the right to limit the quantity of any product that you may order. We make every effort to ensure the accuracy of our product descriptions, images, and pricing. However, we do not guarantee that all information on our Website is error-free, complete, or current. In the event of a pricing error or other inaccuracies, we reserve the right to cancel any orders placed with incorrect pricing or product information.

Discounts and Promotions:
We may offer discounts and promotions to customers who sign up for our marketing emails. These promotions may include holiday-specific offers, exclusive deals, and other incentives. By signing up for our marketing emails, you agree to receive these promotional messages from us. You may unsubscribe from our marketing emails at any time.

Returns and Exchanges:
We want you to be completely satisfied with your purchase from The Costume Shop. If there are any flaws with your product, you may return or exchange most items within 3 days of receipt. To bring our customers the best prices available on the market, we do not accept returns or exchanges for any other reasons. Items must be returned in their original condition, with tags attached, and in their original packaging. Return shipping costs are the responsibility of the customer, unless the item was received damaged or defective.

Shipping:
We make every effort to ship your order as quickly as possible. Most orders are processed and shipped within 1-2 business days. Shipping times may vary based on your location, the shipping method you choose, and other factors. We are not responsible for any delays or other issues caused by shipping carriers.

Intellectual Property:
All content on our Website, including text, images, graphics, logos, and other materials, is the property of The Costume Shop or its suppliers and is protected by United States and international copyright laws. You may not use or reproduce any content from our Website without our prior written consent.

Disclaimer of Warranties:
THE WEBSITE AND ALL PRODUCTS SOLD ON THE WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COSTUME SHOP MAKES NO WARRANTY THAT THE WEBSITE OR PRODUCTS WILL BE ERROR-FREE, UNINTERRUPTED, TIMELY, SECURE, OR VIRUS-FREE.

Limitation of Liability:
THE COSTUME SHOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS FROM US, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE COSTUME SHOP WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification:
You agree to defend, indemnify, and hold harmless The Costume Shop and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Website or purchase of products from us.

Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or in connection with this Agreement shall be brought in the state or federal courts located in San Francisco, California.

Entire Agreement:
This Agreement constitutes the entire agreement between you and The Costume Shop regarding the use of our Website and the purchase of products from us. This Agreement supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and The Costume Shop.

Modification:
We reserve the right to modify this Agreement at any time by posting the modified Agreement on our Website. Your continued use of our Website or purchase of products from us after any such modification constitutes your acceptance of the modified Agreement.

Termination:
We reserve the right to terminate this Agreement and your access to our Website at any time, without notice, for any reason.

Contact Us:
If you have any questions or comments about this Agreement or our Website, please contact us using the support widget found throughout our website