- Contact Customer Support within 14 days of receiving your order to obtain easy return instructions. Our support team will email you a return label that can be fixed on your package and sent back for a full refund.
- A full refund of the purchase price of your costume(s) will be applied within 2-4 business days of receiving your return.
If you tried on your costume and find that you would like a different size than the one you ordered:
- Please place a new order for the correct size on our web site.
- Contact Customer Support to get a prepaid label to send the items from your first order back to get a full refund.
Thank you for shopping with us at The Costume Shop!